Branch Manager

Responsibilities:

• Supervise branch staff to achieve business targets through sales activities
• Oversee daily branch operation
• Ensure high quality of services are provided to customers
• Ensure all activities are in compliance with the regulatory requirements

• University graduate or equivalent qualification
• Minimum 8 years’ banking experience of which at least 3 years of supervision experience
• Good interpersonal and communication skills
• Qualification of HKSI, IIQE & MPF
• Familiar with retail banking products and services
• Result-oriented with excellent leadership, communication and organizing skills

Personal Banking Manager

Responsibilities:

• Develop and maintain long-term relationship with high net worth customers
• Identify the business opportunities and recommend suitable Investment & Insurance products to customers

• Degree or above in business or related disciplines
• Minimum 5 years of sales & marketing experience in banking industry
• Good interpersonal and communication skills, knowledge of Putonghua or Fukienese will be an advantage
• Qualifications of HKSI, IIQE & MPF
• Sales and service oriented with excellent interpersonal skills

(Candidates with less experience will be considered as Assistant Personal Banking Manager)

Retail Financing Manager

Responsibilities:

• Identify customer needs and offer suitable lending products and services with solutions for their financial planning
• Perform credit review on loans portfolio
• Solicit lending business from different channels proactively for brand new customers and/ or from existing customers
• Handle loans application and collect supporting /relevant documents. Perform credit analysis to facilitate loans approval process
• Explore new channels for lending business including property agencies, solicitor firms, accounting firms and professional bodies, etc. Participate in marketing and promotion activities, events and projects
• Maintain and enhance good customer relationship for their financial planning and business referrals

• Higher Diploma or Associate degree holder in Business Administration or a related discipline
• 4 years’ working experience in lending business with good knowledge and skills in credit management and credit risks
• Strong service and sales orientation, self-motivated with good communications skills
• Ability to work under pressure and willingness to work on flexi-hours

(Candidates with less experience will be considered as Assistant Manager.)

Branch Operation Manager

Responsibilities:

• Monitor branch daily operations
• Ensure efficient branch operations and all activities are in compliance with the regulatory requirements
• Assist Branch Manager in implementing the business plan in order to achieve the assigned targets

• Degree or above in Business or related disciplines
• Minimum 5 years of supervisory experience in branch operations
• Qualifications of HKSI, IIQE & MPF
• Good interpersonal and communication skills
• Flexible and detail-minded

(Candidates with less experience will be considered as Operation Officer)

Branch Operation Officer

Responsibilities:

• Assist Branch Operation Manager in monitoring of counter operations to ensure compliance with regulatory requirements
• Review and ensure compliance and accuracy of documents for transactions
• Assist in motivate and coach front line staff to provide high quality of customer service to clients
• Perform cashier duties

• Degree or above in Business or related disciplines
• Minimum 3 years of supervisory experience in branch operations
• Qualifications of HKSI, IIQE & MPF
• Good interpersonal and communication skills
• Flexible and detail-minded
• Strong in problem solving, coordinating and organizing skills

Assistant Personal Banking Manager

Responsibilities:

• Develop and maintain long-term relationship with prospective customers
• Provide financial planning service and promote banking products in accordance with the need of customers

• Bachelor Degree or above in any discipline
• Minimum 2 years of branch sales experience in banking industry
• Good interpersonal and communication skills, knowledge
• Qualification of HKSI, IIQE & MPF is a must
• Sales and service oriented with excellent interpersonal skills

(Candidates with less experience will be considered as Personal Banking Officer)

Senior Teller

Responsibilities:

• Handle accounts opening, securities trading and other counter transactions
• Provide high quality of services to customers
• Engage in business promotion activities

• With at least 5 subjects at Grade E / Level 2 or above in the HKCEE / HKDSE, including Chinese, English and Mathematics
• Minimum 3 years of relevant experience
• Qualification of HKSI, IIQE & MPF is a must
• Knowledge of Putonghua or Fukienese will be an advantage

Teller Trainee

Responsibilities:

• Handle counter transactions and provide quality services for customers
• Engage in business promotion activities

• With at least 5 subjects at Grade E / Level 2 or above in the HKCEE / HKDSE, including Chinese, English and Mathematics
• Minimum 1 year of relevant experience
• Qualifications of HKSI, IIQE & MPF will be an advantage
• Knowledge of Putonghua or Fukienese will be an advantage
• Fresh graduates will also be considered

Assistant Relationship Manager, Corporate Banking

Responsibilities:

• Develop and maintain good relationship with corporate clients by providing professional solutions on trade financing, commercial lending or corporate lending
• Identify the business opportunities and promote other banking products to achieve business targets
• Write up credit proposal and provide analysis and recommendations on credit applications

• Degree or above in business or related disciplines
• 2 years of trade financing, commercial lending or corporate lending experience
• Strong credit analysis and report writing skills
• Good interpersonal and communication skills, knowledge of Fukienese will be an advantage
• Self-motivated, independent, creative and outgoing

Relationship Manager, Corporate Banking

Responsibilities:

• Develop and maintain good relationship with customers by providing professional solutions on trade financing, commercial lending or corporate lending
• Identify the business opportunities and promote other banking products to customers
• Write up credit proposal and provide analysis and recommendations on credit applications

• Degree or above in business or related disciplines
• 5 years of trade financing, commercial lending or corporate lending experience
• Strong credit analysis and report writing skills
• Good interpersonal and communication skills, knowledge of Fukienese will be an advantage
• Self-motivated, independent, creative and outgoing

Senior Credit Analyst

Responsibilities:

• Conduct assessment on credit proposals of corporate lending
• Provide recommendations on credit applications to facilitate approvals in compliance with the credit policies and guidelines
• Perform in-depth analysis on syndication or project finance applications and assist in ongoing monitoring to mitigate the risk exposure level
• Collaborate and communicate with business units to facilitate effective and efficient credit approval process
• Assist in supervising and coaching the junior analysts to ensure their delivery of quality credit assessments

• Bachelor or above in Accounting, Finance or related disciplines with CFP or FRM qualifications preferred
• At least 5 years of credit approval experience in banking industry
• Detailed minded with good credit sense
• Excellent communication and interpersonal skills
• Good command of written and spoken Chinese and English

Credit Risk Manager (Credit Control)

Responsibilities:

• Monitor, analyze and review portfolio with potential high-risk indicators
• Perform portfolio review to identify potential credit risks, alert to BU with identified risk and recommend preventive measures/ risk mitigation
• Conduct post credit- approval review to ensure they are complied with credit policies and guidelines
• Identify and provide early-alerts on potential problematic credits accounts and recommend appropriate actions plan to mitigate bank’s risk and loss
• Assist BU in resolving problematic accounts including formulation and implementation of loan recovery or exit plan
• Support in managing the credit risk cycle including acquisition, portfolio management, collection strategies & credit system

• Degree holder in Business Administration, Finance, Risk Management, Information System or related disciplines
• Minimum 4-6 years’ relevant working experience from banking and financial industry in credit control of commercial and corporate accounts
• Self-initiated, analytical-minded and able to handle multi-tasks under tight schedule
• Conversant with MS Office applications and Chinese Word Processing
• Good command of written and spoken English and Chinese

Senior/Associate, Credit Risk

Responsibilities:

• Support the team in performing credit assessment in accordance with laid down credit policies and regulatory requirements
• Assist to identify credit risk inherent in credit proposals and assess the extent of acceptance with respect to Bank’s risk appetite
• Perform on-going monitoring, control and review on clients portfolio
• Keep abreast of the prevailing market conditions, bank policies / guidelines and regulatory requirements of credit risk management

• University graduate in Statistics, Risk Management, Quantitative Analysis, Finance or related discipline
• 1-2 years’ experience in credit risk management, exposures to lending business and prevailing rules
• Good Chinese report writing and data analytical skills
• Good command of both Chinese and Chinese with proficiency in Mandarin is an advantage

IT Audit Manager

Responsibilities:

• Manage & conduct IT audit assignments/ compliance assessment for IT infrastructure & applications in the Bank
• Perform periodical regulatory compliance review, gap analysis to ensure relevant regulatory requirements are complied
• Participate in IT governance review & assessments, manage audit relationship with IT units and provide proper recommendations on improvement areas
• Identify and assess IT risk areas, enhance audit process through implementing comprehensive audit standards, methodologies & techniques
• Take up ad- hoc audit projects as assigned

• Bachelor degree or above in IT, Computer Science, Accounting or related disciplines
• Minimum 4 years’ experience in IT or Audit field preferably from Banking/ Finance industry
• Preferably with IT audit relevant qualifications (e.g. CPA, CIA, CISA, CISSP, CISM)
• Sound knowledge of cyber-security related regulatory requirements and best practices
• Proficiency in developing & managing CAATs Programs & relevant performing systems
• Strong analytical and communication skills with good reports writing skills

(Candidates with less experience will be considered as Assistant IT Audit Manager)

Compliance Manager

Responsibilities:

• Identify & participate in compliance risk, conduct compliance evaluation & investigation and formulate compliance plans, standards & objectives
• Assist in contact with local regulators, coordinate bank’s response to regulatory inspections and maintain reporting obligations & resolve inquiries
• Track key regulatory changes, liaise compliance functions with business units
• Update & improve compliance documents to ensure they reflect current regulation, industry best-practice and changes in bank’s business structure and activities
• Complete periodical reports, statement, assessment and follow up with matters required by HKMA, SFC & other regulators and related business units

• Bachelor degree or above with major in Business Administration, Finance, Accounting, Law or related discipline
• Sound knowledge of relevant laws and regulations pertinent to bank
• Minimum 4 years of working experience in compliance, legal or regulatory fields of financial services industry
• Familiar with the operating rules and regulatory requirements of the local financial market and banking industry
• Strong interpersonal and communication skills with effective time and project management skills
• Good command of written and spoken English and Chinese (Cantonese & Mandarin)

System Management Manager

Responsibilities:

• Implement Linux / Windows / Network and infrastructure systems, including setup, support and performance optimizing of hardware, OS and related system
• Contribute to address the enterprise architecture of the bank system migration projects
• Establish and execute migration plan for the Banking Infrastructure Project and work closely with the project team and vendor to develop and test the technologies and processes involved for successful data migration
• Follow corporate standards, guidelines and procedures for system implementation and support which fulfill HKMA compliance requirement. Ensure IT infrastructure to comply with group IT architecture and standards
• Support IT infrastructure including Linux / Microsoft Windows system monitoring, Virtualization, Email system, AD, etc. Implement / design and support infrastructure solutions in migrating
• Perform regular system administration, performance monitoring, tuning as well as related problem trouble-shooting. Manage support and ensure the stability of the production system
• Improve installation setup and operating procedures, and develop and maintain support documentation
• Manage procurement and carry out asset management for equipment being supported
• Involve the migration strategy planning and setup for ATM / Trading System / HKICL / Corporate Email system
• Manage vendor to ensure the highest quality delivery and implementation

• Degree holder in Computer Engineering, Information Technology or IT related disciplines
• Minimum of 5 years’ working experience to provide Linux / Windows administration or VMware support, where 3 years must be management level. The experiences gained from financial industry is preferable. With Banking / Finance background or experience in projects for banking and finance users is preferred
• Good understanding of network design, routing, security. Good IT knowledge in Infrastructure and Software. Strong understanding of Information Technology Risk Management and information security practices
• Sound knowledge for ATM / Trading System / FPS
• Hands-on experience in vulnerability patch and security management is an asset
• Hands-on experience in virtualization, Email system and AD, Privilege ID and access control systems, Microsoft Windows and Linux system operations and administrations
• Hands-on experience of firewall, network design, routing, switches
• Holder of valid CCNP (Cisco Certified Network Professional) and / or MCSE (Microsoft Certified Solution Expert) is a must
• Experience of building and core-banking or financial server systems is a plus
• Knowledge of VMware / Virtualization technology, Microsoft / Linux, Cisco / H3C is a plus
• Holder of HKMA related CyberSecuirty Certificate is preferred
• A good team player with good communication and interpersonal skills, strong facilitation and negotiation skills
• Proficient in both spoken and written English and Chinese, fluent on Mandarin is an advantage

(Candidates with less experience will be considered as Assistant Systems Management Manager)

Officer to Assistant Manager (IT Support)

Responsibilities:

• Provide day-to-day first line end-user support
• Participate in helpdesk projects and implementation work
• Responsible for keep tracking IT assets with proper inventory control on record keeping, maintenance and related documentation
• Coordinate with PC and mobile device vendor / partner to deliver quality IT service
• Analyze and review existing system work flows and procedures
• Review and document the helpdesk operation manual and user guides
• Ad-hoc duties and projects assigned by supervisors

• Degree holder in Information Technology/Computer Science/Information Systems or a related discipline
• 2-5 years’ relevant experience in banking & finance industry, knowledge in PC, network, server support and OA applications are required
• Able to work under pressure, self-motivated and flexible to meet changing work situations
• Strong communication and interpersonal skills
• Good command of both written and spoken English and Chinese (Cantonese and Mandarin)
• Experience on project management will be an advantage

Officer to Assistant Manager (IT Operator)

Responsibilities:

• Perform activities for monitoring and managing data center facilities, computer resources utilization, computer server performance, computer operations, batch processing and data backup
• Carry out 24 hours on-site service in both production and backup site
• Follow operation management procedures with a focus on incident management, problem management, change management, SLAs, for the running production systems
• Distribute output/reports to the users
• Maintain data center fixed asset inventory and conduct stock taking

• Diploma or Higher Diploma in Computing Studies or related disciplines
• Knowledge in Unix/Microsoft Windows, Microsoft Office
• Ability to work independently and under pressure
• Good communication and interpersonal skills
• Shift duty is required

Manager/Assistant Manager (Loan Documentation and Operation)

Responsibilities:

• Review and ensure the completeness and correctness of syndicated loan documents and operational matters
• Ensure compliance with guidelines, legal and regulatory requirements
• Co-ordinate with internal and external parties for loan documentation and operational issues
• Revise internal guidelines and documents according to regulatory updates
• Coach, mentor and develop team members
• Manage and motivate team members to properly perform routine and ad hoc works

• Degree holder in Business Administration, Finance, Law or related disciplines
• At least 3 years working experience in handling loans documentation / operation / administration with at least 1 year experience at managerial level
• Good understanding of bank lending laws and regulations in Hong Kong
• Good leadership, problem-solving, communication and time management skills
• Proficient in both spoken and written English and Chinese, fluent in Mandarin is preferable

(Candidate with less experience will be considered as Assistant Manager)

System and Settlement Operations Manager

Responsibilities:

• Participate in the implementation of settlement functions for MM/Equities/Fixed Income/FX/Derivatives/Bonds/Gold exchanges
• Handle UAT functions according to the test plan and test cases
• Assist in preparing procedures and manuals for reconciliation functions with custodian, fund manager and internal books to ensure completeness and accuracy by reviewing data
• Prepare investment related schedules for group & statutory reporting and annual audit

• Degree / Diploma holder with 5-8 years’ relevant experience in banking industry
• Good knowledge of CCASS, SWIFT, CHATS, RTGS and SWIFTNet
• Sound knowledge in PC skills and computer application software such as Lotus Notes, MS Office
• Candidates with basic programming skill will be a plus
• Good command of both written and spoken English and Chinese

(Candidate with less experience will be considered as Assistant Manager)

Operations Manager/ Officer (Quality Assurance of Account Opening)

Responsibilities:

• Initiate plans concerning operation process, policies and workflow for the account opening
• Perform AML checking for account opening documents and conduct profile review to ensure the bank complies with regulatory requirements
• Assist with ad hoc projects as assigned

• Degree/diploma holder in Business Administration or Operations Management or any related disciplines
• Around 5-8 years related banking experience
• Solid knowledge in bank retail business and local regulatory requirements
• Independent, flexible, analytical with good problem-solving ability
• Excellent communication skill with strong risk awareness
• Good command of spoken and written English and Chinese, including Putonghua

Operations Manager/ Officer (Cheque Clearing)

Responsibilities:

• Responsible for processing inward cheque clearing related task
• Perform checker role for daily operation of payment, including cheque clearing, and Electronic clearing, FPS, Autopay etc.
• Assist with ad hoc projects as assigned

• Degree/diploma holder in Business Administration or Operations Management or any related disciplines
• Around 3-5 years’ experience in paper cheque & electronic clearing processing and checker role experience preferably
• Good communication skills, independent and detail-oriented
• Proficient in MS Office such as Word and Excel
• Good command of spoken and written English and Chinese, including Putonghua

Operations Manager / Officer (Insurances)

Responsibilities:

• Handle insurance policy application, administration works and documentation follow-up
• Communication with external business partners for problem-solving
• Assist with ad hoc projects as assigned

• Degree/diploma holder in Business Administration or Operations Management or any related disciplines
• Around 3-5 year administrative and insurance support experience in Banking
• Responsible, detail minded and well organized
• Good command of spoken and written English and Chinese, including Putonghua

Assistant Manager/Manager (Settlement, Operations)

Responsibilities:

• Perform and supervise daily back office activities including but not limited to Securities / Bond / Fund settlement, client fund / share transfers, IPO, placement, corporate action events, etc.
• Liaise with front office, brokers and external parties to follow up settlement related issues
• Implement and maintain effective internal control in the operating process to minimize risk exposure
• Ensure smooth process of daily settlement and comply with policies and procedures
• Participate in system implementation, UAT and ad-hoc projects, including workflow design, testing etc as assigned

• Degree/diploma holder in Business Administration or Operations Management or any related disciplines
• Around 5 years related experience in banking/financial industry
• Sound knowledge of CCASS & fund operation system
• Experience in handling Euroclear / Clearstream / CMU is an advantage
• Self-motivated, willing to learn and work under pressure and independently
• Good communications skills and proficiency in PC skills (MS Office)
• Good command of spoken and written English and Chinese, including Putonghua

Graduate Trainee Recruitment 2024

Throughout the programme, you’ll work in our branch network, being coached by designated mentors and explore with good understanding in our products, services model and customer diversity. Further opportunities for development in Wealth Management, Corporate Banking, Financial Markets, Risk Management, Financial Management, Information Technology, Business Control and Support will be provided according to your performance and our business need.

• Bachelor's degree or above in any relevant disciplines with under 2 years of full-time working experiences
• Strong self-motivated, energetic and passionate to pursue a career in banking industry
• Excellent interpersonal and communication skills
• Proficient in both spoken and written English and Chinese, fluent in Putonghua is highly preferable

Fintech Career Accelerator Scheme 2024 – Information Technology Department

Throughout the FCAS Scheme, you’ll work in our Information Technology Department and being coached by designated mentors and explore with good understanding of different aspects in Fintech including IT project management, technology risk management, technology procurement, user support, etc.

Internship Duration: 6 months (June – November 2024)

Name of Department(s) offering internship positions: Information Technology Department

Responsibilities:

• Collaborate with business users to perform business driven objectives
• Conduct research and analysis on latest market practices related to the use of fintech
• Assist with IT project management, technology risk management, technology procurement, user support, etc.
• Assist in ad-hoc data management and data analytics assignments

• 3rd–4th year Undergraduate or Postgraduate student in Computer Science, Information Management, Engineering, Statistics, Economics, Finance, or related disciplines
• Interest and knowledge in cloud, blockchain, AI, big data or other innovative fintech technologies
• Proficiency in SQL, Python, R, or similar analytically oriented programming languages preferred
• Good command of written and spoken Chinese (Cantonese, Mandarin) and English
• Have an in-depth understanding of IT project management, technology risk management, technology procurement, user support, etc.