Branch Manager

Responsibilities:

• Supervise branch staff to achieve business targets through sales activities
• Oversee daily branch operation
• Ensure high quality of services are provided to customers
• Ensure all activities are in compliance with the regulatory requirements

• University graduate or equivalent qualification
• Minimum 8 years’ banking experience of which at least 3 years of supervision experience
• Good interpersonal and communication skills
• Qualification of HKSI, IIQE & MPF
• Familiar with retail banking products and services
• Result-oriented with excellent leadership, communication and organizing skills

Personal Banking Manager

Responsibilities:

• Develop and maintain long-term relationship with high net worth customers
• Identify the business opportunities and recommend suitable Investment & Insurance products to customers

• Degree or above in business or related disciplines
• Minimum 5 years of sales & marketing experience in banking industry
• Good interpersonal and communication skills, knowledge of Putonghua or Fukienese will be an advantage
• Qualifications of HKSI, IIQE & MPF
• Sales and service oriented with excellent interpersonal skills

(Candidates with less experience will be considered as of Assistant Personal Banking Manager)

Retail Financing Manager

Responsibilities:

• Identify customer needs and offer suitable lending products and services with solutions for their financial planning
• Perform credit review on loans portfolio
• Solicit lending business from different channels proactively for brand new customers and/ or from existing customers
• Handle loans application and collect supporting /relevant documents. Perform credit analysis to facilitate loans approval process
• Explore new channels for lending business including property agencies, solicitor firms, accounting firms and professional bodies, etc. Participate in marketing and promotion activities, events and projects
• Maintain and enhance good customer relationship for their financial planning and business referrals

• Higher Diploma or Associate degree holder in Business Administration or a related discipline
• 4 years’ working experience in lending business with good knowledge and skills in credit management and credit risks
• Strong service and sales orientation, self-motivated with good communications skills
• Ability to work under pressure and willingness to work on flexi-hours

(Candidates with less experience will be considered as Assistant Manager.)

Branch Operation Manager

Responsibilities:

• Monitor branch daily operations
• Ensure efficient branch operations and all activities are in compliance with the regulatory requirements
• Assist Branch Manager in implementing the business plan in order to achieve the assigned targets

• Degree or above in Business or related disciplines
• Minimum 5 years of supervisory experience in branch operations
• Qualifications of HKSI, IIQE & MPF
• Good interpersonal and communication skills
• Flexible and detail-minded

(Candidates with less experience will be considered as of Operation Officer)

Branch Operation Officer

Responsibilities:

• Assist Branch Operation Manager in monitoring of counter operations to ensure compliance with regulatory requirements
• Review and ensure compliance and accuracy of documents for transactions
• Assist in motivate and coach front line staff to provide high quality of customer service to clients
• Perform cashier duties

• Degree or above in Business or related disciplines
• Minimum 3 years of supervisory experience in branch operations
• Qualifications of HKSI, IIQE & MPF
• Good interpersonal and communication skills
• Flexible and detail-minded
• Strong in problem solving, coordinating and organizing skills

Assistant Personal Banking Manager

Responsibilities:

• Develop and maintain long-term relationship with prospective customers
• Provide financial planning service and promote banking products in accordance with the need of customers

• Bachelor Degree or above in any discipline
• Minimum 2 years of branch sales experience in banking industry
• Good interpersonal and communication skills, knowledge
• Qualifications of HKSI, IIQE & MPF a must
• Sales and service oriented with excellent interpersonal skills

(Candidates with less experience will be considered as Personal Banking Officer)

Senior Teller

Responsibilities:

• Handle accounts opening, securities trading and other counter transactions
• Provide high quality of services to customers
• Engage in business promotion activities

• With at least 5 subjects at Grade E / Level 2 or above in the HKCEE / HKDSE, including Chinese, English and Mathematics
• Minimum 3 years of relevant experience
• Qualification of HKSI, IIQE & MPF is a must
• Knowledge of Putonghua or Fukienese will be an advantage

Teller Trainee

Responsibilities:

• Handle counter transactions and provide quality services for customers
• Engage in business promotion activities

• With at least 5 subjects at Grade E / Level 2 or above in the HKCEE / HKDSE, including Chinese, English and Mathematics
• Minimum 1 year of relevant experience
• Qualifications of HKSI, IIQE & MPF will be an advantage
• Knowledge of Putonghua or Fukienese will be an advantage
• Fresh graduates will also be considered

(Senior) Product Management Manager – Wealth Product

Responsibilities:

• Monitor and analyze the data and trend of products and services in order to enhance and optimize the product image and to maximize product profitability
• Analyze and optimize the wealth management products workflow and system enhancement for improving customer experience and reducing operational risk
• Integrate the market analysis and business forecast, generate ideas on product features development and recommend appropriate pricing strategy
• Coordinate with relevant departments/units to perform the products optimization
• Conduct market competition analysis of insurance and investment products and prepare proposals for new products / product revamp
• Review and report business status, effectiveness of the marketing campaigns and business plans periodically
• Participate in ad-hoc assignment as assigned

• Degree or above in Business Administration or related disciplines
• Minimum 3 years of product management experience in Banking or Financial Industry
• Qualifications of HKSI, IIQE & MPF
• Strong marketing sense and familiar with wealth products
• Creative, initiative with good communication skills
• Proficient in MS Word, Excel and PowerPoint
• Good command of spoken and written English and Chinese (Cantonese & Mandarin)

(Senior) Product Management Manager – Deposit Product

Responsibilities:

• Responsible for the development and enhancement of bank-wide deposit products
• Drive the product business momentum to achieve business goals
• Maximize the product profitability and improve product portfolios
• Integrate the market analysis and business forecast, generate ideas on product features development and recommend appropriate pricing strategy
• Closely monitor business momentum and launch effective marketing campaigns and business plans for achieving business targets
• Work tightly with relevant departments/units to perform the deposit products optimization
• Review and improve the product workflow and system enhancement for better customer experience
• Conduct market competitors’ analysis and prepare proposals for new deposit products and/or product revamp
• Participate in ad-hoc assignment as assigned

• Degree holder with major in Finance, Marketing or related discipline
• At least 5 years of product development experience in banking or financial industry
• Independent, ability to work under pressure and sensitive to market changes with a proactive approach to drive business growth
• Excellent analytical and problem solving skills
• Proficient in MS Office applications and Chinese Word Processing
• Fluent spoken and written English, Chinese and Mandarin

Product Management Manager – Segmentation

Responsibilities:

• Support on formulating customer strategies to drive customer growth and profitability
• Assist to implement and monitor the segment strategies through initiatives on acquisition, cross-selling, service upgrade, customer loyalty and retention.
• Assist to formulate and implement customer segment strategies to achieve the business targets, improve customer experience and explore customer financial needs.
• Assist to design and implement an integrated sales & service platform, end-to-end sales process for frontline including planning, sales discussion and activities effectively
• Monitor sales channels’ performance on acquisition, mainly work with direct sales and Branch
• Perform client profitability analysis, identify gaps and propose action plans to improve lead conversion and revenue generation from deposit or investment of specific segment
• Organize activities and events to improve customer satisfaction
• Manage marketing budget to optimize acquisition spending effectively
• Prepare regular MIS and management presentation

• Degree Holder in Marketing or related discipline
• Minimum 4 years of working experience in banking industry, preferably relevant experience in customer segmentation or marketing
• Good Interpersonal, communication and analytical skills
• Independent, attentive to details, customer-oriented, positive and proactive working attitude
• Strong planning, organization and time management skills
• Strong sense of responsibility and able to work under pressure
• Good command of written English and Chinese

Business Strategy Manager

Responsibilities:

• Conduct internal and external environment and gap analysis, formulate business strategies including policies, long-term development plans and annual plans
• Gather and summarize relevant market information and conduct competitive analysis
• Conduct management analysis and statistics on business data
• Formulate reports on related business and conduct economic analysis
• Collaborate with stakeholders including branches to devise new business models in order to ensure timely implementation of initiatives
• Engage in project management with compliance of regulators’ requirements

• Bachelor degree or above in Business Administration / Finance / credit related disciplines
• Minimum 5 years or above relevant working experience in banking industry / financial institutions
• Excellent interpersonal and communication skills, a good team player with strong data and numerical sense
• Good analytical, presentation and project management skills
• Proficient in PC applications such as MS Word, Excel, PowerPoint and Chinese Word Processing
• Excellent command of both spoken and written English and Chinese (Cantonese & Mandarin)

(Candidate with less experience will be considered as Assistant Manager)

Policy & Procedure Enhancement Manager

Responsibilities:

• Establish and ensure policies and procedures are in line with the overall business strategic goals, particularly optimize the retention of existing customers
• Assist in liaise and collaborate with different business units to design, review and unify the operation and system workflow to ensure the consistency in service delivery
• Formulate, drive and implement process enhancement initiatives to improve operational efficiency and effectiveness
• Provide support on UAT in respect of systems of the retail banking business
• Deliver training to end users for the updated policies, procedures or system

• University graduate in Economics, Finance or related discipline
• Minimum 5 years’ retail banking experience
• Good Knowledge of retail banking practices, operation system and procedure
• Good project management, organizational and analytic skills
• Self-motivation with good interpersonal and communication skills
• Proficient in MS Office applications and Chinese Word Processing
• Fluent spoken and written English, Chinese and Mandarin

(Candidate with less experience will be considered as Assistant Manager)

Senior Relationship Manager, Corporate Banking

Responsibilities:

• Lead team to expand the portfolio of accounts in the business segment in our Corporate Banking Departments
• Responsible for promoting, soliciting and developing existing and new business relating to trade finance
• Maintain customer relationship, develop the portfolio by prospecting new clients and offering suitable corporate banking services to existing clients
• Provide professional financial solutions in areas of corporate and commercial lending and trade financing

• Degree holder or above with major in Business Administration, Finance and Accounting or a related discipline
• At least 6-8 years relevant experience of relationship management in corporate business
• Good knowledge of corporate banking and trade products and services
• Strong leadership, sales and customer orientation,
• Good communication and interpersonal and analytical skills
• Proactive to drive business and adapt to dynamic environment
• Excellent command of both spoken and written Chinese and English

Relationship Manager, Corporate Banking

Responsibilities:

• Develop and maintain good relationship with customers by providing professional solutions on trade financing, commercial lending or corporate lending
• Identify the business opportunities and promote other banking products to customers
• Write up credit proposal and provide analysis and recommendations on credit applications

• Degree or above in business or related disciplines
• 5 years of trade financing, commercial lending or corporate lending experience
• Strong credit analysis and report writing skills
• Good interpersonal and communication skills, knowledge of Fukienese will be an advantage
• Self-motivated, independent, creative and outgoing

Senior Credit Analyst

Responsibilities:

• Conduct assessment on credit proposals of corporate lending
• Provide recommendations on credit applications to facilitate approvals in compliance with the credit policies and guidelines
• Perform in-depth analysis on syndication or project finance applications and assist in ongoing monitoring to mitigate the risk exposure level
• Collaborate and communicate with business units to facilitate effective and efficient credit approval process
• Assist in supervising and coaching the junior analysts to ensure their delivery of quality credit assessments

• Bachelor or above in Accounting, Finance or related disciplines with CFP or FRM qualifications preferred
• At least 5 years of credit approval experience in banking industry
• Detailed minded with good credit sense
• Excellent communication and interpersonal skills
• Good command of written and spoken Chinese and English

Credit Risk Manager (Credit Control)

Responsibilities:

• Monitor, analyze and review portfolio with potential high-risk indicators
• Perform portfolio review to identify potential credit risks, alert to BU with identified risk and recommend preventive measures/ risk mitigation
• Conduct post credit- approval review to ensure they are complied with credit policies and guidelines
• Identify and provide early-alerts on potential problematic credits accounts and recommend appropriate actions plan to mitigate bank’s risk and loss
• Assist BU in resolving problematic accounts including formulation and implementation of loan recovery or exit plan
• Support in managing the credit risk cycle including acquisition, portfolio management, collection strategies & credit system

• Degree holder in Business Administration, Finance, Risk Management, Information System or related disciplines
• Minimum 4-6 years’ relevant working experience from banking and financial industry in credit control of commercial and corporate accounts
• Self-initiated, analytical-minded and able to handle multi-tasks under tight schedule
• Conversant with MS Office applications and Chinese Word Processing
• Good command of written and spoken English and Chinese

Senior/Associate, Credit Risk

Responsibilities:

• Support the team in performing credit assessment in accordance with laid down credit policies and regulatory requirements
• Assist to identify credit risk inherent in credit proposals and assess the extent of acceptance with respect to Bank’s risk appetite
• Perform on-going monitoring, control and review on clients portfolio
• Keep abreast of the prevailing market conditions, bank policies / guidelines and regulatory requirements of credit risk management

• University graduate in Statistics, Risk Management, Quantitative Analysis, Finance or related discipline
• 1-2 years’ experience in credit risk management, exposures to lending business and prevailing rules
• Good Chinese report writing and data analytical skills
• Good command of both Chinese and Chinese with proficiency in Mandarin is an advantage

Senior Compliance Manager / Compliance Manager

Responsibilities:

• Identify & participate in compliance risk, conduct compliance evaluation & investigation and formulate compliance plans, standards & objectives
• Assist in contact with local regulators, coordinate bank’s response to regulatory inspections and maintain reporting obligations & resolve inquiries
• Track key regulatory changes, liaise compliance functions with business units
• Update & improve compliance documents to ensure they reflect current regulation, industry best-practice and changes in bank’s business structure and activities
• Complete periodical reports, statement, assessment and follow up with matters required by HKMA, SFC & other regulators and related business units

• Bachelor degree or above with major in Business Administration, Finance, Accounting, Law or related discipline
• Sound knowledge of relevant laws and regulations pertinent to bank
• Minimum 4 years of working experience in compliance, legal or regulatory fields of financial services industry
• Familiar with the operating rules and regulatory requirements of the local financial market and banking industry
• Strong interpersonal and communication skills with effective time and project management skills
• Good command of written and spoken English and Chinese (Cantonese & Mandarin)

Business Analyst

Responsibilities:

• Process mapping, analysis of as-is and to-be processes, and gap assessments
• Understand and explain complex business processes, systems and tools with a specific focus on upstream/downstream impact; understands the relationship between multiple functions and/or tools
• Liaise among users and the technical developers to ensure business requirements are well defined and properly implemented
• Assist project implementation with proactively manage all the potential risks on projects and recommend mitigating measures if required
• Formulate test plans, conduct UAT and regression test

• Degree holder in Computer Science or related disciplines
• Minimum 3 years’ relevant working experience in development of IT systems with at least 2 year in business analysis or system analysis role with proven track record in business requirement discussion and documentation
• Familiar with system development life cycle, data flow and UAT process
• Strong analytical and report-writing skills; proven analytical skills in writing the business requirement document and functional specification document
• Proactive, able to work independently and under pressure
• Fresh graduate will also be considered

Assistant IT Project Manager

Responsibilities:

• Follow up the overall project progress by regular communication with project team to obtain status updates, and escalate unresolved issues and risk to Project Sponsor and IT PMO
• Participate in analyzing requirements to promote process
• Follow up on defects identified during UAT with Testers, BA and Vendors
• Ensure the deliverables in each stage of the project life cycle are completed
• Communicates with Users and other stakeholder regularly on project status, deployment result and changes made on systems
• Work with Infrastructure and Operations Team to prepare deployment plan and roll back plan
• Prepare test plan and coordinate the testing activities
• Perform other projects and tasks as assigned

• Degree in Computer Science/IT or related discipline.
• Minimum 3-5 years of experience, preferably in banking and finance system project (Securities/Fund/FX/Insurance experience are highly preferred)
• Experience on PM Tools and Data Analysis tools is an advantage
• Customer-oriented and self-motivated with excellent communication skill (Good command of spoken and written English and Chinese. Mandarin is an advantage.)
• Independent, efficient, able to work under pressure with tight schedule
• PMP, ITIL, ScrumMaster certification would be in advantage

Technology Risk Manager

Responsibilities:

• Formulate technology related risk management strategies, processes and work plans
• Review IT initiatives from technology risk perspectives and provide advisory and recommendation
• Research and evaluate on latest security threats and Cyber Security Intelligence
• Establish infrastructure review processes on network and infrastructure operation
• Manage cyber security projects for the Design, development and implementation
• Manage independent penetration test for the corporate infrastructure.
• Liaise with HKMA to ensure the technology risk management compliance with related regulatory requirements

• Degree holder in Information Technology or related disciplines
• 5 years or above experience in Information Technology field of banking industry
• Experience in technology risk management and understanding of HKMA requirements
• Holders of CISA, CISM, CISSP or related certifications
• Good experience in team and stakeholder management
• Good interpersonal and communication skills
• Good command of written and spoken English and Chinese (Cantonese & Mandarin)

Manager/Assistant Manager (Loan Documentation and Operation)

Responsibilities:

• Review and ensure the completeness and correctness of syndicated loan documents and operational matters
• Ensure compliance with guidelines, legal and regulatory requirements
• Co-ordinate with internal and external parties for loan documentation and operational issues
• Revise internal guidelines and documents according to regulatory updates
• Coach, mentor and develop team members
• Manage and motivate team members to properly perform routine and ad hoc works

• Degree holder in Business Administration, Finance, Law or related disciplines
• At least 3 years working experience in handling loans documentation / operation / administration with at least 1 year experience at managerial level
• Good understanding of bank lending laws and regulations in Hong Kong
• Good leadership, problem-solving, communication and time management skills
• Proficient in both spoken and written English and Chinese, fluent in Mandarin is preferable

(Candidate with less experience will be considered as Assistant Manager)

Assistant Data Management Manager

Responsibilities:

• Involve in continuous development of data implementation projects with data transfer & mapping for Risk & Basel II Oracle systems
• Work in collaboration with associated departments and external vendors in delivering solution for data quality management system
• Develop MIS reporting from data warehouse by SAS, SQL
• Coordinate with parties to maintain database, establish platform to access data warehouse, ensure relevant policies and procedures are comply with regulatory requirements

• Bachelor Degree or above with major in Finance, Financial Engineering, Risk Management, Quantitative Finance or any related disciplines
• Around 1 to 2 years of experience in banking and financial environment preferred
• Experience in quantitative analysis, project management will be an advantage
• Proficient in spoken and written English and Chinese (including Putonghua)
• Good interpersonal and communications skills
• Recent graduates will also be considered

Graduate Trainee Recruitment

Through the programme, you’ll work in our branch network, being coached by designated mentors and explore with good understanding in our products, services model and customer diversity. Further opportunities for development in Wealth Management, Corporate Banking, Financial Markets, Risk Management, Financial Management, Information Technology, Business Control and Support will be provided according to your performance and our business need.

Requirements

• Bachelor's degree or above in any relevant disciplines with under 2 years of full-time working experiences
• Strong self-motivated, energetic and passionate to pursue a career in banking industry
• Excellent interpersonal and communication skills
• Proficient in both spoken and written English and Chinese, fluent in Putonghua is highly preferable

Fintech Career Accelerator Scheme

Chiyu Banking Corporation Limited has been registered as a licensed bank since 1947. Rooted in Hong Kong, we strive to provide one-stop cross-border banking and financial services to customers in Hong Kong, mainland and overseas Chinese. Riding on the edge of the Hong Kong and Fujian business and our cross-border platform, we will continuously maintain its core values of “Sincerity, Flexibility, Tailor-made Service and Professionalism” and provide premium services to our customers to help growing their wealth, and to create values and deliver returns to our stakeholders and staff.

Internship Duration: 6 months

Name of Department(s) offering internship positions: Personal Financial Business Department

e-Banking

Responsibilities:

• Participate in project management and coordination of Fintech and system migration projects in Personal Financial Business Department
• Involve in business innovation strategy planning
• Coordinate different digital marketing events throughout the year
• Update and maintain contents on different digital channels
• Assist to collect and analyze business requirements
• Conduct market research for different innovative initiatives
• Prepare documentation for various Fintech projects

• PG or 3rd – 4th year UG student in E-Commerce, Finance, Economics, Computer Studies, Information Technology or related disciplines
• Good command of both spoken and written English and Chinese (Cantonese & Mandarin)
• Willing to explore the Fintech development
• Good communication and interpersonal skills
• Self-motivated, detail-oriented, a good team player and able to work under pressure

Customers Segmentation

Responsibilities:

• Participate in project management and coordination of Fintech projects related to customer segmentation in Personal Financial Business Department
• Assist to collect and analyse business requirements
• Prepare documentation for various Fintech projects
• Coordinate with various parties to improve segmentation models through data mining and big data
• Support to build predictive models riding on big data and technologies to improve customer experience and optimize business outcomes
• Coordinate and assist in different digital marketing campaigns

• PG or 3rd – 4th year UG student in Business, Finance, Economics, Statistics, Data Science, Computer Science or related disciplines
• Experience in Data analytics, data mining, statistical modelling will be an advantage
• Good command of both spoken and written English and Chinese (Cantonese & Mandarin)
• Willing to explore the Fintech development
• Good communication and interpersonal skills
• Strong analytical mindset and problem-solving skill
• Self-motivated, detail-oriented, a good team player and able to work under pressure