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Important Notes
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Facilitative Measures for Reactivation of Dormant or Suspended Accounts under COVID-19 Pandemic
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In accordance with the forthcoming full implementation of real-name registration by Office of the Communications Authority, any unregistered pre-paid SIM cards cannot be used after 23 Feb 2023. For full access to our Electronic Banking services and receive notification from us, please complete registration with your service provider or update another valid contact number (if any) in our record if you are using an unregistered pre-paid card number with us.
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Understanding Dormant Accounts & Deceased Accounts Leaflet
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Don't be tempted by quick money. Don't sell your account
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Important Notes on Precautions of Bogus Voice Message Phone Calls,Fake E-mails, Fake SMS and Fraudulent Websites
If customers would like to verify any phone calls, they should call CYB’s Customer Service Hotline at (852) 2232 3625 |
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Warning against telephone deception –$10,000 Government’s Cash Payout Scheme
Chiyu Banking Corporation Ltd. would like to remind its customers warn of a new use with fraudsters pretending to be bank staff or government employees asking for personal details including name, HKID and account credentials and pose as staff offering registration help for the Hong Kong government’s HKD10,000 Cash Payout scheme. Learn more about Telephone Deception – $10,000 Cash Payout Scheme at Anti-Deception Coordination Centre (ADCC).
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For the security reason , CHIYU Mobile Banking has temporarily suspended the fingerprint authentication in selected Samsung devices such as Samsung Galaxy S10`Galaxy S10+`Galaxy S10e`Galaxy Note 10`Galaxy Note 10+, until further notice. Customers can still use the Security Device for designated transactions.
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Notice of careful transaction handling and verification
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Friendly Security Reminder for Using ATMs
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Professional wealth management services
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Flexible mortgages and loans arrangement
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How to manage your money with ease? Let us look after your finance and help you grasp every opportunity... |
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Our tailor-made and convenient mortgage plan enables you to save loan interest and your dream become true. |
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Comprehensive investment products
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Business Integrated Account
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Provide you the latest market news and comprehensive investment choices to meet your investment needs and capture capital gain. |
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Business Integrated Account (“BIA”) provides corporate customers with comprehensive banking solution. Customers can enjoy 30% off on online outward telegraphic transfers handling fee and other fabulous offers by taking up BIA now.
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Insurance services
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SFGS
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Provide you with comprehensive insurance plans for different life stage which enable you to achieve your life goal. |
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Chiyu fully supports the "SFGS", in offering you working capital and facilitating your business opportunities. |
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