Responsibilities:

• Assist Branch Operation Manager in monitoring of counter operations to ensure compliance with regulatory requirements
• Review and ensure compliance and accuracy of documents for transactions 
• Assist in motivate and coach front line staff to provide high quality of customer service to clients 
• Perform cashier duties 

Requirements:

• Degree or above in Business or related disciplines 
• Minimum 3 years of supervisory experience in branch operations 
• Qualifications of HKSI, IIQE & MPF 
• Good interpersonal and communication skills
• Flexible and detail-minded
• Strong in problem solving, coordinating and organizing skills

The employment of this position is subject to Mandatory Reference Checking Scheme (MRCS) as per regulatory requirement. For more details, please refer to Hong Kong Association of Bank (HKAB)’s website regarding the FAQs for In-Scope Individuals in the MRC Scheme: (https://www.hkab.org.hk/en/page/5/mandatory-reference-checking-scheme-phase-2).